IN-STORE ORDER MANAGEMENT
Get orders under control.
No matter how busy you get.
Staff overwhelmed with orders pouring in? Customers frustrated by long lines? Lumina makes sure your in-store orders flow smoothly. Always.
Check out how ↓
On Lumina.
In Control.
Managing in-store orders is the last thing you have to worry about when your restaurants run on Lumina.
How Lumina gets in-store orders under control.
Placing orders.
Instead of leaning on your cashiers and front of house, customers can easily place orders through self-serve kiosks or the mobile app — or skip the line entirely with grab-and-go options.
Cutting down lines and wait times while taking the pressure off your team. And keep revenue coming in while they focus on getting orders out.
Merging orders.
On the back end, in-store orders and mobile orders merge neatly through Square into a single order queue, bringing all your data into one place. While tickets get printed for BOH and customers from the most relevant printer.
Reducing the overwhelm for your staff while making sure no order gets left behind.
Order Progress.
As orders get made, staff update order progress in a single tap — avoiding headaches with reconciling orders at the end of day.
At the same time, customers get automated updates via SMS. So they’ll never get frustrated while they wait.